FUJIFILM Upstream Solutions - Proof of Delivery Questionnaire

To allow us to assist you with all your POD needs, please fill in the following questionnaire to the best of your ability.

Company Name *
Contact Name Contact Name * First Last
Are you an existing FUJIFILM Upstream Solutions / FUJIFILM customer? *

Are you an existing FUJIFILM Upstream Solutions / FUJIFILM customer? Yes No
Please enter the name of your Account Manager
Role
Phone *
Email *
What are the main drivers you are looking for in considering a Proof of Delivery Reconciliation Solution?

What are the main drivers you are looking for in considering a Proof of Delivery Reconciliation Solution? Reconciling Invoices and PODs Archiving of Invoices and PODs Eliminate lost documents and associated risks Operational Efficiency Increase staff productivity Improve billing and invoicing speed and accuracy Automating Processes - Technology integration Mobile Sign on Glass - Real time access to the signature capture, photos and delivery data Service Level Agreement - Customer Retention / New Customer Acquisitions Customer communication and requests - Access to their own POD's Other Other
How many deliveries do you process per day? *

How many deliveries do you process per day? Less than 100 100 - 300 300 - 600 600 - 1,000 1,000 - 2,000 2,000 - 5,000 5,000 - 10,000 10,000+
How many sites / depots do you have?

How many sites / depots do you have? 1 2 3-5 5-10 Other Other
How many trucks do you use for deliveries?

How many trucks do you use for deliveries? 1-5 5 - 10 10 - 20 20 - 50 50 - 100 100+
Do you use external contractors for your deliveries?

Do you use external contractors for your deliveries? Yes No
Do you need to wait for a POD to be signed and returned before you can invoice your customer?

Do you need to wait for a POD to be signed and returned before you can invoice your customer? Yes No
How long does it take for signed POD’s to be returned?

How long does it take for signed POD’s to be returned? Same Day Next Day 1 Week
How many staff members are involved in Proof of Delivery reconciliation?

How many staff members are involved in Proof of Delivery reconciliation? 1 2 3 4 5-10 10+
How long does it take for you to reconcile a single invoice today?

How long does it take for you to reconcile a single invoice today? 1-5 min 5-10 min 10-25 min 25-60 min 1 hour +
Once invoices have been reconciled, how many are required to be credited and reinvoiced on a daily basis?

Once invoices have been reconciled, how many are required to be credited and reinvoiced on a daily basis? 1-5 6-10 10+
How often do you have to answer customer inquiries regarding their orders per week?

How often do you have to answer customer inquiries regarding their orders per week? Less than 5 5 - 10 10 - 20 20 - 50 50+
How long does it take to find the required information to answer these requests each time?

How long does it take to find the required information to answer these requests each time? Less than 5 min 5 - 10 min 10 - 20 min 20 min +
Please provide sample Invoices and Proof of Delivery documents

Attach Files
Please provide samples of any other documents you'd like to include

Attach Files
ERP / Accounting Software / DMS
What ERP / Accounting Software is currently being used?
How is your ERP / Accounting Software Infrastructure managed?
Who is your IT Provider?
How do you currently store business documents?

How do you currently store business documents? Personal Email Folder Stucture Filing Cabinets Archive Boxes Cloud Storage (DropBox, Google Drive etc) Electronic Document Management System Other Other
Anything else you would like to tell us?
Would you like to discuss how Upstream can help you transition your traditional paper based forms into e-forms (like this one)?

Would you like to discuss how Upstream can help you transition your traditional paper based forms into e-forms (like this one)? Yes Maybe later

FUJIFILM Upstream Solutions - Proof of Delivery Questionnaire

FUJIFILM Upstream Solutions - Proof of Delivery Questionnaire

ERP / Accounting Software / DMS